Privacy &

Abdel & Coptokil
(ABDEL SDN BHD 1366391-H)

1. Privacy Notice
The Personal Data Protection Act 2010 was introduced by the Government to regulate data processing in commercial transactions. This Act, which
includes all companies and firms established in Malaysia, require us to inform you of your rights in relation to data your personal information which is being processed or which will be collected and which will processed by us as well as the purposes for the data processing. The Act also requires us to obtain your consent to processing of your personal data. Abdel Sdn Bhd is very concerned about the privacy of our customers. We only retrieve, record, hold, store and use Data Personal as stated below:
Data protection is a matter of trust and we take privacy very seriously you. Therefore, Abdel Sdn Bhd will only use your Personal Data in methods outlined in this Privacy Notice. We will only get Data This person if it is necessary for us to do so to complete the business we are waiting for you. The storage of this Personal Data is for as long as is necessary in terms of law or as long as it is related to the purpose of acquiring Personal Data the said.
You are free to browse our website,, and also social sites us, without having to provide any of your Personal Data. You remain as “anonymous” and we cannot track you unless you register as a member on our website. Additionally, we only have access to your social pages when you
start “engagement” such as “Share/ Like/ Comment”. This access is limited as you have configured in the site account the social.
Therefore, you are informed that personal data and other information (collectively, “Personal Data”) provided during the booking process, during the washing process or during contact with us, can be used and processed by AbdelCuci & Coptokil Pest Control – owned by Abdel Sdn Bhd (1366391 – H).
Any suggestions or complaints, please direct them to our customer service department or directly email to

2. Collection of Personal Data
a) Abdel Sdn Bhd will never sell, share or trade Data Customer Personal that we obtain online (Websites, Social Sites, SMS/WhatsApp).
b) The Personal Data we obtain in this way will only be shared with our group of companies and also third parties for the purposes permitted at down
provisions of Malaysian law.
c) When you agree to use and subscribe to our services, The Personal Data we require are:
– Name
– Address of laundry
– Phone number
– Email address
– Date of Birth (optional)
– Gender (optional)
d) The Personal Data we obtain will be used or shared internally group of companies or third parties for some or all of the purposes below:
– To provide services that have been ordered by the customer, same either by our group of companies or other companies deemed worthy replace our services (in the event of an emergency or our unable to meet customer requests);
– To inform or update the booking status or for purposes customer support;
– To deliver service information and reservations;
– To process reservations and provide services that have been booked;
– To enable us to manage accounts registered with us;
– Non-mandatory personal information such as date of birth and gender will be used for the purpose of research on the demographics of our customers and for us to provide suggestions or information in the form of promotional emails that we feel are useful to you. Thus, enhance your experience when you visit
our website and social media. By providing personal information that This is not mandatory, you are considered to have agreed to be part of our research and receive suggestions or information such as at above.
e) While we provide services to customers, part or all of them the following will be done:
– Taking pictures of washed items;
– Taking pictures of the laundry environment;
– Take a picture with the owner of the item (optional).
f) This information is taken for the purpose of:
– Marketing and use on our website and social sites;
– Monitoring the quality of work of our laundry operators;
– Evidence of laundry results by our laundry operator;
– Learning and improving the quality of work.

3. Access and update your personal data
You can update your personal information at any time by access your account on our website at

4. Security of your personal data
Abdel Sdn Bhd ensures that all information obtained will be kept by be safe and be careful. We protect your personal information by:
– Restrict access to Personal Data only through passwords;
– Maintain technology products to prevent unauthorized access allowed;
– Securely delete your Personal Data when no longer available further required for our record keeping purposes

5. Disclosure of personal information
We will not share your Personal Data with other organizations other than our group of companies and third parties directly for things that related to the implementation of services that have been ordered by the customer and for that purpose You have given permission. In exceptional circumstances, Abdel Sdn Bhd may be required to disclose Personal Data, such as when there is a necessary reason the disclosure is to avoid a threat to life or health, or required by Malaysian law. Abdel Sdn Bhd always committed to complying with the Personal Data Protection Act 2010, especially the policy as well as guidelines and aligned orders with him. If you find that your privacy has been violated by Abdel Sdn Bhd, please contact a Customer Service Representative and we will sort things out

6. Acquisition of computer data that is not necessarily personal information
a) When you browse the website and social pages of Abdel Cuci & Coptokil Pest control, the server will record the information sent by the web browser (browser) automatically. This data may include:
– Your computer’s IP address
– Type of web browser (browser)
– Websites you have visited before our website;
– The pages you visit on the Abdel Cuci & Coptokil Pest Control website;
– The length of time you spent visiting the page, subject and the information you search for on our website, the time and date of access, and other statistics
b) This information is collected to be analyzed and evaluated to help us Improve quality websites and social sites as well as the services and products we offer.
This data will not be used with any other personal information.

7. Matters related to marketing
a) In relation to direct marketing, you can request Abdel Sdn Bhd on notice in writing (as provided in the next paragraph) in order not to process your Personal Data for any of the following purposes:
(i) Advertising or marketing via phone/email/letter for products or services of Abdel Sdn Bhd or our group of companies.
(ii) Sending you via phone/email/letter advertising materials or marketing Abdel Sdn Bhd or our group of companies.
(iii) Sending a short message system (SMS)/Whatsapp/using social media that we own any advertising or marketing materials of Abdel Sdn Bhd orour  group of companies or
(iv) Communicate with you by any means whatsoever material advertising or marketing of Abdel Sdn Bhd or our group of companies.
b) You can at any time after this submit a question, complaints and request access to, and correction of, Personal Data or limit processing of your Personal Data by sending the relevant request to us via registered post or email:

8. Amendments to the confidentiality policy
Abdel Sdn Bhd reserves the right to modify and amend the Privacy Notice at any time time. Any amendments to this policy will be published on our website. You
should check this Policy every time you access the Abdel Sdn Bhd website so that you fully informed by the latest version in use.

9. Complaints about breach of confidentiality
If you have any issues with how we handle inquiries or your complaint, please contact our Customer Service Representative at 03- 3850 2335 or Email us at